From sfox at austincollege.edu Thu Apr 5 10:26:00 2012 From: sfox at austincollege.edu (Shannon E. Fox) Date: Thu, 5 Apr 2012 10:26:00 -0500 Subject: [Ill_lists] Ariel problem -- Message-ID: <0F807F14AE8E9847AB01F7A89387EF8A10C43BAAF0@ADMEXBE02.admin.austincollege.edu> Has anyone else experienced this? This just suddenly occurred, so I'm not sure why or how to resolve it yet. "Ariel failed to contact Infotrieve server to complete registration and/or verify your license." Thank you for any help you can offer. Shannon Fox Coordinator of Electronic Collections and Services Austin College | Abell Library Center 900 N. Grand Ave Ste. 6L | Sherman, Texas 75090 903.813.2559 | sfox at austincollege.edu http://abell.austincollege.edu/abell [cid:image001.gif at 01CD1316.46D93260] [cid:image002.gif at 01CD1316.46D93260] -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.tsl.state.tx.us/pipermail/ill_lists/attachments/20120405/0b235720/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.gif Type: image/gif Size: 1685 bytes Desc: image001.gif Url : http://lists.tsl.state.tx.us/pipermail/ill_lists/attachments/20120405/0b235720/attachment.gif -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.gif Type: image/gif Size: 7309 bytes Desc: image002.gif Url : http://lists.tsl.state.tx.us/pipermail/ill_lists/attachments/20120405/0b235720/attachment-0001.gif From sfox at austincollege.edu Thu Apr 5 10:47:16 2012 From: sfox at austincollege.edu (Shannon E. Fox) Date: Thu, 5 Apr 2012 10:47:16 -0500 Subject: [Ill_lists] Ariel problem In-Reply-To: <56B74A2624286945ADD937615EC145D90133322170C6@SMSKPEX7MBX1.MSKCC.ROOT.MSKCC.ORG> References: <0F807F14AE8E9847AB01F7A89387EF8A10C43BAAEC@ADMEXBE02.admin.austincollege.edu> <56B74A2624286945ADD937615EC145D90133322170C6@SMSKPEX7MBX1.MSKCC.ROOT.MSKCC.ORG> Message-ID: <0F807F14AE8E9847AB01F7A89387EF8A10C43BAB50@ADMEXBE02.admin.austincollege.edu> Thank you so much - good to know it's not just us :) Shannon From: arie-l-bounces at mailman2.u.washington.edu [mailto:arie-l-bounces at mailman2.u.washington.edu] On Behalf Of draemela at mskcc.org Sent: Thursday, April 05, 2012 10:40 AM To: arie-l at u.washington.edu; ill_lists at lists.tsl.state.tx.us; ill-l at webjunction.org Subject: [ARIE-L] RE: Ariel problem We are getting the same message here as well. I just called Infotrieve and they are aware of the server problem. The are currently looking into it and hope to have it resolved soon. Fingers crossed! Amy Draemel Document Delivery Services Memorial Sloan-Kettering Cancer Center Library 1275 York Avenue New York, NY 10065 ph: (212) 639-7441 fax: (646) 422-2316 NYUMSK/VVM From: arie-l-bounces at mailman2.u.washington.edu [mailto:arie-l-bounces at mailman2.u.washington.edu] On Behalf Of Shannon E. Fox Sent: Thursday, April 05, 2012 11:24 AM To: ill_lists at lists.tsl.state.tx.us; ill-l at webjunction.org Cc: Discussion of the Ariel Document Transmission System (arie-l at u.washington.edu) Subject: [ARIE-L] Ariel problem Has anyone else experienced this? This just suddenly occurred, so I'm not sure why or how to resolve it yet. "Ariel failed to contact Infotrieve server to complete registration and/or verify your license." Thank you for any help you can offer. Shannon Fox Coordinator of Electronic Collections and Services Austin College | Abell Library Center 900 N. Grand Ave Ste. 6L | Sherman, Texas 75090 903.813.2559 | sfox at austincollege.edu http://abell.austincollege.edu/abell ===================================================================== Please note that this e-mail and any files transmitted from Memorial Sloan-Kettering Cancer Center may be privileged, confidential, and protected from disclosure under applicable law. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any reading, dissemination, distribution, copying, or other use of this communication or any of its attachments is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this message and deleting this message, any attachments, and all copies and backups from your computer. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.tsl.state.tx.us/pipermail/ill_lists/attachments/20120405/7b3db98d/attachment-0001.html From sfox at austincollege.edu Thu Apr 5 10:24:26 2012 From: sfox at austincollege.edu (Shannon E. Fox) Date: Thu, 5 Apr 2012 10:24:26 -0500 Subject: [Ill_lists] Ariel problem Message-ID: <0F807F14AE8E9847AB01F7A89387EF8A10C43BAAEC@ADMEXBE02.admin.austincollege.edu> Has anyone else experienced this? This just suddenly occurred, so I'm not sure why or how to resolve it yet. "Ariel failed to contact Infotrieve server to complete registration and/or verify your license." Thank you for any help you can offer. Shannon Fox Coordinator of Electronic Collections and Services Austin College | Abell Library Center 900 N. Grand Ave Ste. 6L | Sherman, Texas 75090 903.813.2559 | sfox at austincollege.edu http://abell.austincollege.edu/abell [cid:image001.gif at 01CD1316.46D93260] [cid:image002.gif at 01CD1316.46D93260] -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.tsl.state.tx.us/pipermail/ill_lists/attachments/20120405/8aff3b51/attachment-0001.html -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.gif Type: image/gif Size: 1685 bytes Desc: image001.gif Url : http://lists.tsl.state.tx.us/pipermail/ill_lists/attachments/20120405/8aff3b51/attachment-0002.gif -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.gif Type: image/gif Size: 7309 bytes Desc: image002.gif Url : http://lists.tsl.state.tx.us/pipermail/ill_lists/attachments/20120405/8aff3b51/attachment-0003.gif -------------- next part -------------- A non-text attachment was scrubbed... Name: ariel_problem.docx Type: application/vnd.openxmlformats-officedocument.wordprocessingml.document Size: 300172 bytes Desc: ariel_problem.docx Url : http://lists.tsl.state.tx.us/pipermail/ill_lists/attachments/20120405/8aff3b51/attachment-0001.bin From draemela at mskcc.org Thu Apr 5 10:39:44 2012 From: draemela at mskcc.org (draemela at mskcc.org) Date: Thu, 5 Apr 2012 11:39:44 -0400 Subject: [Ill_lists] Ariel problem In-Reply-To: <0F807F14AE8E9847AB01F7A89387EF8A10C43BAAEC@ADMEXBE02.admin.austincollege.edu> References: <0F807F14AE8E9847AB01F7A89387EF8A10C43BAAEC@ADMEXBE02.admin.austincollege.edu> Message-ID: <56B74A2624286945ADD937615EC145D90133322170C6@SMSKPEX7MBX1.MSKCC.ROOT.MSKCC.ORG> We are getting the same message here as well. I just called Infotrieve and they are aware of the server problem. The are currently looking into it and hope to have it resolved soon. Fingers crossed! Amy Draemel Document Delivery Services Memorial Sloan-Kettering Cancer Center Library 1275 York Avenue New York, NY 10065 ph: (212) 639-7441 fax: (646) 422-2316 NYUMSK/VVM From: arie-l-bounces at mailman2.u.washington.edu [mailto:arie-l-bounces at mailman2.u.washington.edu] On Behalf Of Shannon E. Fox Sent: Thursday, April 05, 2012 11:24 AM To: ill_lists at lists.tsl.state.tx.us; ill-l at webjunction.org Cc: Discussion of the Ariel Document Transmission System (arie-l at u.washington.edu) Subject: [ARIE-L] Ariel problem Has anyone else experienced this? This just suddenly occurred, so I'm not sure why or how to resolve it yet. "Ariel failed to contact Infotrieve server to complete registration and/or verify your license." Thank you for any help you can offer. Shannon Fox Coordinator of Electronic Collections and Services Austin College | Abell Library Center 900 N. Grand Ave Ste. 6L | Sherman, Texas 75090 903.813.2559 | sfox at austincollege.edu http://abell.austincollege.edu/abell ===================================================================== Please note that this e-mail and any files transmitted from Memorial Sloan-Kettering Cancer Center may be privileged, confidential, and protected from disclosure under applicable law. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any reading, dissemination, distribution, copying, or other use of this communication or any of its attachments is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this message and deleting this message, any attachments, and all copies and backups from your computer. -------------- next part -------------- An HTML attachment was scrubbed... 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